Our Policies & Terms

Privacy Policy Effective Date: July 6, 2026 The Puppy Palace CT Privacy Policy The Puppy Palace CT ("The Puppy Palace," "Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide through our website, thepuppypalacect.com. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our Website or interact with us online. 1. Information We Collect We may collect the following types of information: Personal Information Information that identifies, relates to, or can be associated with an individual, including: * Name * Email address * Telephone number * Mailing address * Payment information (when applicable) * Information submitted through contact forms, applications, reservations, or inquiries Automatically Collected Information When you visit our Website, we may automatically collect: * IP address * Browser type * Device information * Operating system * Pages visited * Date and time of visits * Referring website information This information helps us improve Website performance and user experience. 2. How We Use Your Information We may use your information to: * Respond to inquiries and customer service requests * Provide information about available puppies, products, and services * Process transactions and payments * Manage reservations and appointments * Send communications regarding purchases or inquiries * Improve our Website, products, and services * Prevent fraud and maintain Website security * Comply with legal and regulatory obligations 3. Marketing Communications With your consent where required by law, we may send promotional emails, newsletters, special offers, and updates regarding our puppies, services, and products. You may opt out of marketing communications at any time by: * Clicking the "unsubscribe" link in our emails, or * Contacting us using the information below. 4. Cookies and Tracking Technologies Our Website may use cookies, pixels, and similar technologies to: * Remember user preferences * Analyze traffic and Website performance * Improve user experience * Support marketing and advertising efforts You may control cookies through your browser settings. Disabling cookies may affect certain Website functionality. 5. Sharing of Information We do not sell your personal information. We may share information with: * Payment processors * Website hosting providers * Marketing and advertising service providers * Analytics providers * Professional advisors (legal, accounting, insurance) * Government agencies or regulators when required by law Information is shared only as necessary to operate our business and fulfill legal obligations. 6. Protection of Personal Information We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security. 7. Third-Party Websites Our Website may contain links to third-party websites, including financing providers, social media platforms, or other business partners. We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review their privacy policies before providing personal information. 8. Children's Privacy Our Website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have received personal information from a child under 13 without appropriate parental consent, we will take reasonable steps to delete that information. 9. Your Privacy Rights Depending on your state of residence, you may have rights regarding your personal information, including: * Access to personal information we maintain about you * Correction of inaccurate information * Deletion of certain personal information * Data portability rights where applicable * Rights regarding certain targeted advertising activities To exercise applicable privacy rights, please contact us using the information provided below. 10. Data Retention We retain personal information only as long as necessary to: * Fulfill the purposes described in this Privacy Policy * Complete business transactions * Comply with legal obligations * Resolve disputes * Enforce our agreements 11. Changes to This Privacy Policy We may update this Privacy Policy periodically. Changes will be posted on this page with an updated Effective Date. Continued use of the Website after changes are posted constitutes acceptance of the revised Privacy Policy. 12. Contact Information If you have questions regarding this Privacy Policy or our privacy practices, please contact: The Puppy Palace CT Email: thepuppypalacect.com Phone: 860-781-8777 Website: https://thepuppypalacect.com Important Note If your website uses Google Analytics, Meta/Facebook tracking pixels, financing applications, online reservations, text-message marketing, customer accounts, or online payments, additional disclosures should be added for compliance with state privacy laws and advertising regulations. I can also prepare a CCPA/State Privacy Law-compliant version, a Terms & Conditions page, and a Cookie Policy that match this Privacy Policy.